The following Terms & Conditions apply to all Gift Vouchers issued and purchased:

The following Terms &amp; Conditions apply to all Gift Vouchers issued and purchased:<ul><li id="isPasted">Gift Vouchers are valid for use for 12 months from date of purchase only and will expire after the 12 month period. Expired vouchers will not be extended or future dated.</li><li>Gift Vouchers are not redeemable for cash or services.</li><li>Gift Vouchers will not be replaced if lost, stolen, destroyed or used without permission.&#xA0;</li><li>Gift Vouchers cannot be resold to, or exchanged with, a third party.</li><li>Gift Vouchers cannot be used to purchase another Gift Voucher.</li><li>Gift Vouchers can only be redeemed online, through our website and are valid for the website they were issued for only.</li></ul>

Gift Voucher Terms & Conditions

To redeem a gift voucher, follow these steps:

To redeem a gift voucher, follow these steps:<ul><li>Add the product(s) you wish to purchase with the voucher to your cart.</li><li>Click the Check Out button.</li><li>On the Checkout page, enter the voucher code in the field that says: Discount code or gift card</li><li>The system will calculate the remaining balance, if any.</li><li>If there is a balance owing after applying the gift card voucher, you will be directed to the payment page to choose your preferred payment method for the difference.</li><li>If the voucher amount is equal to or more than the order total, the order will be completed without requiring additional payment information.</li></ul>

How to redeem a Gift Voucher

How to check your gift voucher balance:<ul><li id="isPasted">Locate the original gift card purchase email.</li><li>Click on the link provided in the email.</li><li>This link will direct you to the gift card page where you can view the balance.&#xA0;</li></ul>

Check your gift voucher balance

Go to the website

Joseph Joseph Help & FAQ's

Frequently asked questions about gift vouchers

GIFT VOUCHERS

What payment methods do you accept on the website?

Why was my payment not successful?

Do you offer credit or Buy Now, Pay Later?

PAYMENTS

I didn't receive my order confirmation email

Can I cancel or change my order after placing it?

My promo code or voucher doesn't work

The product I want to order is out of stock

ORDERING

How long will it take to deliver my order?

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Can I track my order online?

Can I collect my order?

Do you ship internationally?

Do you deliver on weekends or public holidays?

How much does delivery cost?

DELIVERY

Joseph Joseph South Africa Returns Policy

How do I return my order in part or full

How long will my refund take?

RETURNS & REFUNDS

Register your Joseph Joseph product warranty

What is the guarantee or warranty on Joseph Joseph products?

WARRANTY

How to contact Joseph Joseph South Africa

CONTACTING US

I want to resell Joseph Joseph products

BUSINESS ENQUIRIES