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Joseph Joseph Help & FAQ's

<p>The following Terms &amp; Conditions apply to all Gift Vouchers issued and purchased:</p><ul><li id="isPasted">Gift Vouchers are valid for use for 12 months from date of purchase only and will expire after the 12 month period. Expired vouchers will not be extended or future dated.</li><li>Gift Vouchers are not redeemable for cash or services.</li><li>Gift Vouchers will not be replaced if lost, stolen, destroyed or used without permission.&#xA0;</li><li>Gift Vouchers cannot be resold to, or exchanged with, a third party.</li><li>Gift Vouchers cannot be used to purchase another Gift Voucher.</li><li>Gift Vouchers can only be redeemed online, through our website and are valid for the website they were issued for only.</li></ul>

The following Terms & Conditions apply to all Gift Vouchers issued and purchased:

Gift Voucher Terms & Conditions

GIFT VOUCHERS

What payment methods do you accept on the website?

Why was my payment not successful?

Do you offer credit or Buy Now, Pay Later?

PAYMENTS

I didn't receive my order confirmation email

Can I cancel or change my order after placing it?

My promo code or voucher doesn't work

The product I want to order is out of stock

ORDERING

How long will it take to deliver my order?

Do you send order tracking updates?

Can I track my order online?

Can I collect my order?

Do you ship internationally?

Do you deliver on weekends or public holidays?

How much does delivery cost?

DELIVERY

Joseph Joseph South Africa Returns Policy

How do I return my order in part or full

How long will my refund take?

RETURNS & REFUNDS

Register your Joseph Joseph product warranty

What is the guarantee or warranty on Joseph Joseph products?

WARRANTY

How to contact Joseph Joseph South Africa

CONTACTING US

I want to resell Joseph Joseph products

BUSINESS ENQUIRIES

How to redeem a Gift Voucher

Check your gift voucher balance

Gift Voucher Terms & ConditionsUpdated 9 hours ago