You may wish to register your product to ensure that we have a record of your purchase. Please use this Registration form to complete the details of your product registration:. Register your product

You may wish to register your product to ensure that we have a record of your purchase.Please use this Registration form to complete the details of your product registration:<a href="https://register.josephjoseph.co.za/" rel="noopener noreferrer" target="_blank"><button id="isPasted">Register your product</button></a>

Register your Joseph Joseph product warranty

Joseph Joseph is proud of the quality and workmanship in its products and we hope that you do not experience any problems. In the unlikely event that your product develops a fault, our guarantee periods are outlined below. Please note that the guaran

Joseph Joseph is proud of the quality and workmanship in its products and we hope that you do not experience any problems. In the unlikely event that your product develops a fault, our guarantee periods are outlined below.Please note that the guarantee covers faulty workmanship and/or materials when the product is used in normal, domestic conditions and in compliance with the care instructions provided.It does not cover the below:Accidental damage, normal wear and tear, damage caused by abuse or negligence, staining caused by strongly coloured foods/spices, melting caused by overheating, scoring of boards. What is the guarantee period?The guarantee will apply from the original date of purchase.&#xA0; For products purchased directly via the Joseph Joseph website:All products - 1 year For products purchased via an authorised retailer:All products - 1 year What information do I need to provide to make a claim? (Joseph Joseph South Africa website customers)To make your claim, we kindly ask you to contact us using the contact form on our website and provide us with the below information:- Your website order number- Product batch code (where applicable)- Clear images or video footage of your defective item If you purchased your item from a retailer, you will need to make any warranty claims through the retailer where you purchased the item.

What is the guarantee or warranty on Joseph Joseph products?

Go to the website

Joseph Joseph Help & FAQ's

Frequently asked questions about our warranty

WARRANTY

What payment methods do you accept on the website?

Why was my payment not successful?

Do you offer credit or Buy Now, Pay Later?

PAYMENTS

I didn't receive my order confirmation email

Can I cancel or change my order after placing it?

My promo code or voucher doesn't work

The product I want to order is out of stock

ORDERING

How long will it take to deliver my order?

Do you send order tracking updates?

Can I track my order online?

Can I collect my order?

Do you ship internationally?

Do you deliver on weekends or public holidays?

How much does delivery cost?

DELIVERY

Joseph Joseph South Africa Returns Policy

How do I return my order in part or full

How long will my refund take?

RETURNS & REFUNDS

How to contact Joseph Joseph South Africa

CONTACTING US

I want to resell Joseph Joseph products

BUSINESS ENQUIRIES

Gift Voucher Terms & Conditions

How to redeem a Gift Voucher

Check your gift voucher balance

GIFT VOUCHERS